We cannot know that we are illuminated by a great light simply by looking up into the sky. But if we lower our heads and look down at our feet, we can clearly see the long, dark shadow that stretches out from us. We know that the darker and blacker that shadow is, the brighter is the light that shines upon us. Thus, we have been told to look at our own dark shadows [within].
Twenty-five years of listening to stories of pain in individuals' lives have taught me many important lessons. Perhaps the most important is the art of listening. If I reduce the pain I hear to a static moment or try to freeze it with my understanding, then I interrupt a process which always has a deeper meaning embedded within it. Pain is a messenger, a strange winged visitor that asks us to pay attention and listen beyond our usual preoccupations and concerns.