Cultivating our wisdom is one of our most important tasks. If we don't spend enough time alone listening to the counsel of our hearts, then we will never become wise. If we don't spend enough time in the presence of others who try to walk a path of heart, we will never become wise. If we do not cultivate, through prayer or meditation or spiritual practice, a stronger heart that can fly and endure, then we'll never become wise.
When a person is angry with another person, that person is removed from their heart. That's why the physical reaction is to shout. The greater the distance, the louder the shouting. But when individuals are in love, they speak softly, and when they are further in love, no words are needed.