A listening heart is always open, sensitive to the joy and pain of others, offering a space within itself for the other to enter. It gives each person what is so badly needed—an affirmation of their place in this world.
The secret of creating peace is that when you listen to other people you have only one purpose: to offer them an opportunity to open their hearts. If you can keep that awareness and compassion alive in you, then you can sit and listen for an hour even if the other person expresses wrong perceptions, condemnation, and bitterness. You can continue to listen because you are protected by the nectar of compassion in your own heart. Keeping your awareness keeps you safe in your own peace.