The fundamental premise of compassionate listening is that every party to a conflict is suffering, that every act of violence comes from an unhealed wound. And that our job as peacemakers is to hear the grievance of all parties and find ways to tell each side about the humanity and suffering of the other. We learn to listen with our "spiritual ear," to discern and acknowledge the partial truth in everyone—particularly those with whom we disagree. We learn to stretch our capacity to be present to another's pain.
Twenty years ago, when I was near death from a life-threatening illness, a vivid dream was more real than life. Floating out of my body, I rose up, up, and up inside the clouds above. With no door visible, I nevertheless knocked, repeatedly demanding entry. The sky whitened with my greeting as a Large Voice stated, "You have got a lot of work to do. "It sent me down, down back into my body with the life-long question: What is my Work? Is my present action leading to my Work?