The discipline of silence was leading me not only to a keener attention to language but to an improved capacity for hearing. On silent Mondays, I began to listen differently—to myself, to others, and to the world around me. It was a listening I would call both active and without an agenda...I began to observe that when there was no expectation for me to respond, acknowledge, analyze...I listened differently. My ego relaxed... In silence I was hearing others more keenly and witnessing my own thoughts, too, and seeing how they served to separate or to connect me. I was learning not to turn away from the parts of myself that were difficult.
Did the two sides reach agreement… Doubtlessly not. Yet something more profound happened: They saw each other as people. This is an increasingly rare occurrence in our country; we have become skilled at avoiding practically all interaction with those with whom we disagree...we have the ingredients for a culture polarized by the perception that we are good and virtuous, while they are inhuman and evil. The law professor John A. Powell...calls this "othering" and has shown that it leads to hatred and discrimination. But on the odd occasion that people are exposed to each other as people...othering is hard to maintain. And that is the rare moment when human compassion and empathy can break out.