[Humans became human] by breaking into the daylight of language—whether by good fortune or bad fortune, whether by pure chance, the spark jumping the gap because the gap was narrow enough, or by the touch of God, it is not for me to say here.
Most people need to know that they have been heard. Listen to their body, their eyes, to the colors they are wearing. If you really want to hear someone, open your heart and listen to their soul.