This is essentially the argument for the soul: it holds reality together, it is my offscreen director, my presiding intelligence. I can think, talk, work, love, and dream, all because of the soul, yet the soul doesn't do any of these things. It is me... Everything that makes the difference between life and death must cross into this world via the soul... Soul is a connection between the world of the five senses and a world of inconceivable things like eternity, infinity, omniscience, grace, and every other quality unmanifest.
Silence in mercy means more than stilling our tongues whenever we plan to speak unkindly. We must silence our judgmental thoughts as well. Each time we think of another person critically, we need to consciously isolate that thought and replace it with one that is imbued with gracious tolerance for his or her faults ... In such silence, we allow others to exist as God made them to be rather than how we would wish them to be ... Through the use of silence, we not only drive out our desire to dominate and control, but also learn to listen to one another. When we truly hear what others are saying to us in the respectful silence of our heart, we can begin to serve others with mercy, for we now know what they need from us and can respond accordingly.