I used to think that forgiveness was a one-time and final act -- in one moment the pain subsides, and I say "I forgive," and it is over. But I have found that another day hidden memories spring forward from deep recesses of the mind and soul, and I must forgive again ... an ongoing project of the human soul.
If the eyes are the windows of the soul, then the voice is the window opened up and the sound of the soul coming out.