Unfortunately, change and forgiveness do not come easily for me, but ANY willingness to let go inevitably comes from pain; and the desire to change and forgive changes you, and jiggles the spirit, gets to it somehow, to the deepest, hardest, most ruined parts. And then Spirit expands, because that is its nature, and it brings along the body, and finally, the mind.
I see in [these] folks the human capacity for change, for redemption, for forgiveness. I believe that every one of us, made in God's image as we are, has that capacity. Our challenge is to learn to call it forth in each person. Our hope is that we will succeed.