To direct a soul is to lead it in the ways of God, is to teach the soul to listen for Divine inspiration, and to respond to it; it is to suggest to the soul the practice of all the virtues proper for its particular state; it is not only to preserve that soul in purity and innocence, but to help it advance in wholeness: in a word, it is to contribute as much as possible in raising that soul to the degree of sanctity destined for it.
There are times not to answer the door, not to answer the phone, not to do undone things, but to rest in silence from everything. The world can wait for five minutes. In fact, no matter how busy we are, no matter how well organized, no matter how little rest we allow ourselves, we will never do all that needs to be done. But to do well what we are called to do, it is essential to nurture a capacity for inner stillness; such quiet, deep-down listening is itself prayer.