Truth must find an echo in the one who hears it to be recognized. Put it another way, a heart must really be listening, really wanting the truth, really wanting God.
Forgiveness is a miracle of grace whereby the offense no longer separates. ... It means that we will no longer use the offense to drive a wedge between us, hurting and injuring one another. Forgiveness means that the power of love that holds us together is greater than the power of the offense that separates us. That is forgiveness. In forgiveness we are releasing our offenders so that they are no longer bound to us ... freeing them to receive God's grace.