Individuals live, as in a cell, in the narrow world of the words they utter -- every individual and every group. Words are no longer bridges linking the one to the other. Speech which is not heard only intensifies isolation and increases the babel of tongues. the clever ones profit by this. Less and less a helpful servant and more and more an instrument of propaganda, speech has become the vehicle for uneasy consciences. Words must be purified in a redemptive silence if they are to bear the message of peace ... For, a soul gathered in silent worship is never alone with God. It is always in communion with the soul of all other worshippers; its plunges it into that inward light which lightens every person."
Listening is being silent with another person in an active way. It is silently bearing with another person. Some people are silent, but they are not open and active. They are either asleep or dead within themselves. The true listener is one who is quiet and yet sensitive toward another person, open and active, receptive and alive. Listening is participating in another life in a most creative and powerful way. It is neither coercive nor pushy. Rather, it is bearing one another's burdens.