Holy listening, to "listen" another's soul into life, into a condition of disclosure and discovery, may be almost the greatest service that any human being ever performs for another (or oneself).
Since early times, the Holy Soul was known to the people of Israel as the Shekinah. She brought peace and harmony into the community, working into the "soul of the community." Shekinah also means "Divine Presence," and he most direct and immediate experience of the Holy Soul or the Shekinah is the presence of a sense of peace and harmony prevailing on the soul level – a kind of "overlighting" from the community of souls gathered together.